top of page

Terms & Conditions

Thank you for visiting my website and shop. If you have any questions or comments concerning an order, please feel free to contact me. Please see below for my Shipping policy, Returns policy, Privacy policy and Rights

Shipping Policy

Although I aim to dispatch orders as quickly as possible, please allow 3-5 working days for your order to be shipped. I currently only ship to the UK. The cost of shipping will be added to your basket when finalising your order. I usually ship first class with Royal Mail for small orders and Evri for larger orders - this may change from time to time.

All packaging is recyclable or compostable

Returns Policy

If you are not happy with your product, please get in touch at molly@mollynewport.co.uk 

You can return your products within 2 weeks of purchase. I can only accept undamaged products that have been sent in strong packaging. The costs of returning an order, including a tracking number will be your responsibility. Please contact me at molly@mollynewport.co.uk if you would like to return your order. 

Rights

All rights of the products and illustrations purchased in the online shop belong to Molly Newport. Under no circumstances can these products be replicated or used for new products. 

All photos and illustrations on the website belong to Molly Newport.

Privacy Policy

Last Updated 25th January 2024

This Privacy Policy describes the policies of Molly Newport Design, Stockport, United Kingdom. Email: molly@mollynewport.co.uk.  On the collection, use and disclosure of your information that we collect when you use our website ( www.mollynewport.co.uk ). By accessing or using the website, you are consenting to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not consent to the same, please do not access or use the website.

We may occasionally make changes to this privacy policy. Following any changes, the date at the top of this privacy policy will be updated. If any change allows for wider access to data, such changes will only apply to data collected after the date of the updated privacy policy.

Information We Collect:

We will collect and process the following personal information about you:

    1. Name

    2. Email address

    3. Mobile number

    4. Address

How We Collect Your Information:

We collect/receive information about you in the following manner:

    1. When a user fills in the registration form or otherwise submits personal information

    2. When a user places an order on the website

How We Use Your Information:

We will use the information that we collect about you for the following purposes:

  1. Creating user account

  2. Processing payment

  3. Support

  4. Manage customer order

How We Share Your Information:

We will not transfer your personal information to any third party without seeking your consent.

Retention Of Your Information:

We will retain your personal information with us for 90 days to 2 years after user accounts remain idle or for as long as we need it to fulfil the purposes for which it was collected as detailed in this Privacy Policy. We may need to retain certain information for longer periods such as record-keeping.

Your Rights:

The GDPR gives you rights over how your personal data is processed. You can exercise your rights by contacting us at molly@mollynewport.co.uk.

Security:

The security of your information is important to us, we will use reasonable security measures to prevent the loss, misuse or unauthorised alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.

bottom of page